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I assume you've checked to see that the sound cable from your speakers is plugged into the correct spot on your sound card (and not the microphone port ). Also, verify that you're using current drivers for your sound card. Some sound card manufacturers (like Creative) package drivers with separate programs for adjusting settings... see if anything like that is installed and play with the settings to see if that is the cause of the problems.

Can you get any sound at all (eg. Windows startup / shutdown music)? Either way, it could be a few of things. First check the "Sounds and Audio Devices" settings in the Windows Control Panel. In the Device Volume section click the Advanced button and in the resulting window activate the Options - Advanced Controls (if not already active). Some types / sources of sound may be muted / turned low. Test / adjust as required. Also in "Sounds and Audio Devices" check your speaker configuration / settings and volume (adjust as required). Lastly, run DirectX Diagnostics (Start - Run - dxdiag)... this is a set of DirectX tests that walk you through audio and video function analysis.

Note: the ability to record sound with a video has nothing to do with functioning sound hardware on your system... you just need the appropriate audio codecs to be installed properly.

Hope this helps.