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I sent this message via Microsoft "Contact Us" option, but not sure the entire message got through. Also posted it in Microsoft's Community Discussions

Dear Microsoft Executives, and Update Managers,

I am considering a class action lawsuit, the clock is ticking. Why? You do not give users the option to forego Windows 10 updates.

On June 16, 2017 Windows 10 did it's update thing, and I found a program essential to my work would no longer function.

I was just putting the final touches on a project, ten years in the making. In the process of getting things working again, Drive E, were most of my work, and other programs were located was wiped clean, before I had everything backed up. I had to resort to a two month old Mirror Image Backup.

It is not important what this project is, or what the updates were. What is important is that this project was scheduled for release in July 2017, and there are at very least over 130 people waiting in anticipation. I find I must now redo things as best I can, and there is a good chance the project's release will be delayed. I am looking at minimum of a month of extra work.

I am of course hoping a lawsuit is not necessary. If so, you only have to look online to see there are a lot of people experiencing problems similar to mine. There is no doubt that if a class action lawsuit does proceed, it would get a lot of support. While Microsoft is the owner of Widows 10, what you have to consider is that people have bought this program with every expectation it would be reliable and safe to use. This is what they expect and this is what they deserve.

Look forward to hearing from someone.

Yours Truly,

Gary Fowler

Stratford,
Ontario, Canada

Email:

How do I make sure Microsoft gets the message?