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Stymied on that one. The quest start and crystal appearing both work off the same trigger and the trigger only activates when Merlin's conversation ends.

Something I'm going to check is what happens when you use a party member rather than your main character, in the circle.

[update] Tried a couple things; another party member, running away after activating it. It still worked. One thing though, the crystal appears at the same time as Merlin's conversation, not after. The quest is however triggered by the conversation.

My best guess presently is that it was one of those rare flukes that can happen in any game.