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:roll: The quickest way anyone could have offered any help is a very quick try to see if zm was working for them. If it was not, well I guess it is a pretty good assumption that zm is just down at the moment. I tried to connect and it did not connect. This tells me you will just need to try again later as zm is just offline for right now. Back in the busier days of DS zm was down fairly frequently, it was not uncommon for it to be down for several hours, even more then 24 hours several times. Not being able to connect to zm usually does mean that zm is down. Usually the simple answers are the correct ones. I would not call this a technical issue.